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Job Details

Registered Manager

Abergavenny, Gwent, United Kingdom, Employed (PAYE)

Posted: 6 days ago

Penpergwm Home Care


Job Type:                   Registered Manager

Type of Service:         Home Care Provider

Responsible for:        Care Support Workers, On-call Operators and Office Administration staff.

Location:                   Abergavenny, Monmouthshire

Salary:                        Negotiable, depending on experience

Reporting to:             Managing Director



Our Mission:

To Provide Exceptional, Bespoke Care and Companionship

To The Older Person in Their Own Home.

We have an exciting opportunity for a driven individual to join us as a Registered Manager for a Home Care Provider in Monmouthshire.  The position will be responsible for managing our domiciliary business, as well as playing a very key role in developing the business as a whole and realise its full potential. The main focus of the job will be to establish new care packages in order to achieve this growth, be compliant with the CSSIW regulations working alongside our Home Care team in a compassionate and considered way to deliver top quality care to all our clients.

An ideal candidate must be able to demonstrate strong leadership and communication qualities and be able to fully support the Home Care team to maintain our high standards of care and companionship. You will also be expected to manage all aspects of the Home Care business including recruitment, H.R., supervisions, appraisals and liaising with Social Services.

To be suitable for this role, you will need to be experienced in this field and committed to understanding and respecting the needs of our clients, ensuring that the person-centred approach is at the core of all care and support.  You will hold a Registered Manager qualification (NVQL4 RMA/QCF L5 Leadership in Health & Social Care or equivalent).

This is an excellent opportunity for an individual to progress in their career, with full support and training available from the Managing Director to enhance their professional development.

Social Care is facing a challenging future and we require an adaptable and creative individual who possesses the drive to deliver change and implement efficient working practices by being flexible, resilient and hardworking.

This is a full time post based at our offices in the village of Penpergwm, outside Abergavenny that may involve occasional on-call responsibilities as well.  If you are interested in applying or finding out more about this position, we would love to hear from you, so please contact Georgie Llewelyn georgie@penpergwmhouse.org.uk and attach your current C.V.

More role information below;

Job Role & Responsibilities:

•          Day to day planning and management of the service;

•          To ensure a smooth running service is provided;

•          To carry out regular quality assurance client, staff and stakeholders surveys and act             on criticism;

•          To continually seek to improve systems and service delivery;

•          To liaise with service users, their families, advocates and representatives;

•          Ensure service delivery plans and risk assessments before commencement of care             and to ensure these are reviewed on an annual basis or when changes care;

•          To maintain correspondence and share appropriate information with local authorities,    commissioning teams and social workers;

•          To employ a selective recruitment procedure for care and office staff;

•          To manage the emergency on-call telephone on a rotational basis with other office             staff;

•          To ensure the service and business abides by Home Care Agencies (Wales)             Regulations 2004, National Minimum Standards and all other regulations relevant to             the Social Healthcare sector in Wales.

•          To keep the governing bodies i.e. CCW & CSSIW, informed of any changes to the             business and ensure the service complies by their laws;

•          To fully investigate and conclude any complaints in accordance to the procedure;

•          To report any allegations of abuse to the appropriate authorities;

•          To ensure that the confidentiality of carers and service users are protected in  accordance to the data protection law;

•          To make sure that regular supervision of staff takes place and yearly appraisals occur for all staff;

•          To embark on continuous professional development;

•          To ensure that service users are treated with dignity, respect and privacy protected by all staff;

•          To ensure suitable staffing numbers with the relevant skills, training and experience are maintained to meet the needs of our clients.

•          To annually review and update as necessary; service user guide, statement of purpose, terms and conditions and policies and procedures.

•          Hold and attend department and staff meetings

•          Attend and participate in monthly Directors Meetings

•          Report writing

•          To develop the business

Person Specification:

•          A minimum of two years’ experience in a similar role                                                                                                                   Essential

•          NVQL4 Registered Manager Award or QCF L5 Leadership in Health & Social Care or equivalent                                                     Essential


  •              Sound knowledge of care regulations and standards                                                                                                             Essential

•          To possess excellent problem-solving skills                                                                                                                                Essential

•          To employ good organisational skills                                                                                                                                           Essential

•          Experience of staff management and leadership                                                                                                                          Essential

•          Be competent with computers and MS Office                                                                                                                              Essential

•          Driving licence and own transportation                                                                                                                                        Essential

•          A sound understanding of business management

            and managing budgets                                                                                                                                                             Essential

•          Experience of rostering software                                                                                                                                               Preferred

Job Details

Full Time
Abergavenny, Gwent, United Kingdom
Employed (PAYE)

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