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Care Coordinator

London, United Kingdom, GBP 16000 - 22000 per year, Employed (PAYE)

Posted: 3 days ago

Gentle Care (UK) Limited


Gentlecare is a leading provider of quality domiciliary care services in the North - West London region, (including Harrow, Brent, Kensington & Chelsea, Lambeth, Herts, Hillingdon and Hayes), and is a provider of re-ablement services in the London Borough of Harrow, encouraging individuals to attain and maintain independence in the comfort of their own home.

The Care Coordinator would be responsible for coordinating care to service users. This involves:
  • Liaising with carers & service users to book care calls & manage carers rotas.
  • Liaising with carers, service users, Social Services & other professions to deal with any queries/information .
  • Ensuring that weekly rotas are sent out to Care Staff.
  • Completion of all necessary paperwork on Service User files and filing duties as relevant to the care coordination.
  • To ensure that Holidays and Sickness are adequately planned/dealt with in relation to care staff so as to minimise disruption to the Care Service delivery.
  • To ensure that Care Service changes as stipulated by Social Services, Service Users or their families are updated.
  • To investigate and respond to any complaints received from service users/local authorities in line with the procedure.
  • To assist with the posting and verification of timesheets.
  • To assist the line Manager/Director from time to time with producing reports for Internal or external purposes.
  • To participate in on-call duties on a rota basis.
The applicant should have good organisational skills, good verbal & written skills in addition to IT skills and be able to work well in a busy environment. We offer a competitive salary package to the right candidate and based on experience.

Please note that, for this role, it is essential that you have experience in the care industry (eg as a Care Coordinator, Supervisor, Care Worker or similar). 
Salary is dependent on relevant experience and relevant qualifications. 

To apply for this position, or for more information, please contact/send your C.V. the HR Department, by telephone on 020 8861 8410, by email at hr@gentlecare.co.uk, or by fax to 020 8427 8868, and quote the job title and location of the job for which you are applying. Alternatively, please apply online. 

We look forward to hearing from you and hope you will be able to join the team at Gentlecare in helping us to promote independence and improve the quality of lives for our service users.

Job Details

Full Time
London, United Kingdom
Employed (PAYE)
GBP 16000 - 22000 per year

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